Next-Generation Customer Communication:
What is ENGAGE® Branded Call?
How to use ENGAGE® Branded Call?
What is ENGAGE® Branded Call?
Are your business calls not being answered as much as you want them to?
Currently, 9 out of 10 people do not answer phone calls from unknown or unfamiliar numbers. This creates a significant workload for businesses that need to reach their customers, disrupting their workflow.Our world-leading partner in call transparency solutions, First Orion, offers the ENGAGE® Branded Call technology as a solution to this problem, allowing customers to confidently answer calls from recognized brands and businesses.
With ENGAGE® Branded Call:
- Your brand
- Your Logo
- Your message will appear on your customers' phones when you make a call.
Allowing you to increase your answer rates by up to 2x and extend conversation times by providing a secure calling experience.
You can use this next-generation customer communication technology, ENGAGE®, as a natural digital marketing tool to add value to your brand.
How to use ENGAGE® Branded Call?
To use the ENGAGE® technology, it is enough to add a simple SDK to your business’ mobile application!
It’s designed to be compatible with all Call Center systems.
Your logo, brand, and call message are displayed on the customer's phone via the application just seconds before the call, preserving the natural calling experience. This way, your customer can safely answer the call by seeing who is calling and why they are calling.
ENGAGE® Branded Call:
- Compatible with IOS and Android phones.
- Provides a natural calling experience.
- Compliant with all Privacy and Data Protection Standards (KVKK + GDPR).
- Increases customer satisfaction with a CRM focus.
- Protects brand with secure content delivery
- Improves workflow by increasing answer rates up to 2x.
The new generation communication technology used by the world's leading companies is now available in Turkey!
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